Privacy Policy

1. Information We Collect

To provide you with high-quality furniture customization, shipping, and after-sales services, we collect the following information:
    • Identity & Contact Details: Your name, email address, phone number, and delivery address.
    • Transaction & Payment History: The style, dimensions, order amount, and payment status of the furniture you purchased (we do not store your full credit card details).
    • Technical & Browsing Data: Your IP address, browser type, and your browsing and clicking habits on our website.

2. How We Use Your Information

We collect information solely to ensure a smooth furniture shopping experience for you:
    • Order Processing & Delivery: To arrange furniture production, packaging, dispatch, and home delivery or installation.
    • Customer Support: To answer your inquiries regarding furniture materials, care, warranty, and returns.
    • Experience Optimization: To improve our website layout based on your browsing habits and recommend home styles you might like.

3. Information Sharing & Transfer

We promise not to sell your personal data. We only share information with trusted third-party partners in the following necessary scenarios:
    • Logistics & Installation Providers: We need to share your address and phone number with logistics companies to deliver large furniture safely to your home.
    • Payment Processors: To securely process your order payments.
    • Technical Support: Cloud service providers that help us maintain website stability and send order notification texts/emails.

4. Data Security Guarantee

We implement strict technical and managerial measures to protect your data:
    • Encrypted Transmission: Our website uses secure encryption technology (SSL) to ensure the personal and payment information you enter is not intercepted during transmission.
    • Access Control: Only essential employees responsible for your order delivery and after-sales service are authorized to view your relevant information.

5. Your Rights

You have full control over your personal information:
    • Review & Correction: You can log in to your account at any time to modify your shipping address, phone number, or email.
    • Deletion Request: If you no longer need our services, you can contact us to delete your account and clear your personal history.

6. Use of Cookies

We use small text files (Cookies) to enhance your visit, such as remembering the furniture in your shopping cart or keeping you logged in. You can choose to decline Cookies through your browser settings, but this may affect your ability to use shopping features smoothly.
7. Policy Updates
As our furniture product lines expand or website features upgrade, we may update this policy from time to time. Any changes will be posted directly on this page.
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